Policies & Conduct 

Welcome to our family campground! We look forward to welcoming you. Please be aware of our expectations and rules to ensure everyone has a safe and enjoyable getaway.

All Campers are required to agree to follow and respect the policies. The policies we have constructed are not to put a damper on your stay, but to create an inclusive environment for all campers and keep peace in our park. We aim to respect our community. Our campground policies are also in place to respect our local by-laws. Our goal is to provide you and your fellow campers a safe, clean, and peaceful vacation and following these policies will help do that for everyone. 

*All persons must book in at our camping office located in the front of the restaurant, before entering the campground*

Profanity, swearing, aggression, and other demeaning behaviour is not welcome within our campground.

Changes and Cancellations

Refund Rules

For a cancellation with a minimum 30 nights' notice, you will receive a full refund less a $25.00 administration fee and the non-refundable reservation fee.

For a cancellation between 29 and 14 days before the date of arrival, you will receive a full refund less the fees for one night and the non-refundable reservation fee. Less than 14 days there is no refund. Cancellations due to weather will not be considered.

Let’s Camp’s Refund Policy

Let’s Camp reserves the right to refund reservations that were canceled due to extraneous circumstances, such as public health orders or government mandates.

Aside from these circumstances, Let’s Camp’s individual campgrounds have final authority over all cancellations and refunds, and are not required to give refunds for inclement weather, wildlife, air quality, fire bans, or other inconveniences.

Card on file: In order to reserve a camp site, a credit card and accurate information must be provided when booking. 

Social Media Conduct

We ask that you are courteous and respect others privacy when photographing and posting online.

We see and appreciate your feedback and reviews from your experience with us. We aim to interact with all feedback submitted through various platforms as this helps us keep up with what you enjoy. Alternatively, please inform us in-person or via our feedback form if there is something we can assist you with or improve on. The feedback form can be found on this website under the "Feedback" tab.

We have noticed some targeted reviews through various platforms. Libel and slander, forms of defamation, are covered under the "Libel & Slander Act." For more information, visit the website listed below. 

https://www.ontario.ca/laws/statute/90l12

Park Rules

 Store/Office Hours: 9:00 am - 8:00 pm daily

Persons per Site: 6 persons are allowed per site with a maximum of 4 adults and a minimum of 1 adult.

Pets: Pets are required to remain within your lot limit. Dogs are not allowed on the Beach (By-Law # 2021-07). Pets are to be kept on a leash at all times. You must clean up after your pet (poop and scoop or cleaning charge will apply). Pets must be quiet at all times. Pets are NEVER to be left unattended. If your pet is causing any disturbance, you will be asked to remove the pet from the park.

Noise: Quiet at all times (all music off by 11 pm). Quiet enjoyment times 11 pm - 9 am, with no exceptions. If your music is bothering someone it’s too loud.

Visitors: Green Acres is privately owned, if we are unaware of your visit, you are trespassing. All visitors must be registered at the store and paid for before entry. All day visitors must be out of the park by 11 pm. You are responsible for your visitors, please be sure they follow the rules, especially if they have a pet. Visitor Vehicles are subject to registration and fees.

Alcohol: No glass is allowed on the beach or in the playground areas. All alcoholic beverages are to be consumed on your site only. No walking around the park with exposed alcohol /cannabis. Cigarettes are to be disposed of in proper containers.

Beach and Playground: Users of the Beach, Lake, and Playground area do so at their Own Risk. These areas are not supervised. Children must be supervised at all times while using the beach, playground, or anywhere on Park Property.

Vehicles: 10KM/H Speed Limit. No dirt bikes, ATVs, or small motorbikes are allowed. No repairs to vehicles are to be done on Park property. Visitors must unload their contents and park in the overflow parking lot. Only 1 vehicle at any time on a site (Example: 1 car or 1 boat etc.).

Bicycles: No bike riding in the park without a helmet for those 18 years old and younger (municipal By-Law). No bike riding in the park after dark without proper lighting. Failure to comply will result in the loss of the privilege of bike riding in the Park.

Garbage: All garbage must be placed IN bins provided. No dumping of any debris allowed on Park property. Normal household garbage only in the garbage and recycle bins where necessary. Disposal of large items, such as BBQs, beds, propane tanks, lawn furniture, etc… are your responsibility and expense.

Sewage: No release of any grey or black water from units or other on grounds/ Property. Waste must be removed by service provided (fees apply, per use) based on availability.

Washrooms: Washrooms and showers are closed between 10:00 - 11:00 pm each night, Reopen Between 7-8 am each morning. Small washroom Open 24 hours

Campfires: Campfires are permitted in fire rings only and must be supervised at all times. No movement of rings - rings MUST remain in place provided. Wood can be purchased at the store until 8:00 pm. Fires or fire rings are not permitted on the beach. All fires are to be extinguished before retiring for the night. Wood fires only No other debris, garbage, plastics, metals, glass, or household products permitted for burning at any time. No cutting of brush or trees, or removal of branches, is permitted anywhere in the Park. Municipal Laws dictate Fire Bans; if not adhered to will result in removal from the Park or by Law Enforcement.

Water Usage: Water should be conserved at all times. No washing of vehicles, boats, or other units.

Fish Hut: Fish hut is to be cleaned after each use. - There is a courtesy of our staff monitoring the Hut daily but if you have been fishing and used the hut be courteous and clean up after yourself. Fish trimmings may be disposed of in bins provided.

Risk and Responsibility: Green Acres Tent and Trailer Park – Family Campground, is not liable or responsible for
any infractions and/or regulations, including injury, loss, or stolen items while on this private property.

If campers are causing grievances or disturbances in the park, you can be asked to leave with no reimbursements

It is our hope that you have a safe and happy summer season with many great memories at Green Acres Campground

We thank you in advance for your co-operation and hope to see you soon!