Policies & Conduct 

Card on file: In order to reserve a camp site, a credit card must be provided when booking. 

Cancellations & Changes: For a cancellation with a minimum 30 nights' notice, you will receive a full refund less a $25.00 administration fee and the non-refundable reservation fee.

For a cancellation between 29 and 14 days before date of arrival, you will receive a full refund less the fees for one night and the non-refundable reservation fee. Less than 14 days there is no refund

Refunds: Not granted for cancelations due to weather.

Respecting the peace of others, loud and explicit music is not permitted within our campground. You will be asked to reduce your noise level if is at a problematic level. All music is to be off from 11 pm to 9 am for quiet time.

Profanity, swearing, aggression, and other demeaning behaviour is not welcome within our campground. 

All visitors are required to sign in with the camping office before entering the campground. This is a private campground, if we are unaware of your visit, you are trespassing. Your vehicle is to be parked where you have been instructed by staff or owner. 

Day visitors must leave the campground by 11 pm 

Campers are responsible for their visitors, please be sure they follow the same rules.

Our campground is dog friendly! Dogs are to be on leash at all times (by-law requirement) on Green Acres property and owners must pick up after their pets immediately including while on the campsite. We ask that you respect the safety of other campers as some people are not as comfortable with dogs as others. Please do not leave your pets unattended for extended periods of time as this can be fatal in the summer heat to the pet and disruptive to other campers. Dogs are not permitted to be on the beach at any time. Dogs are permitted to cool off in water at the boat launch and play around in our field (long leashes rather than short ones are recommended for these activities and can be purchased at our store). If your dog is uncontrollably aggressive or noisy, we will ask that it is removed from the campground. 

*Fees can apply if you are found violating or leaving mess after your pets*

One vehicle is permitted on each campsite. Visitors and extra vehicles are to unload and park in the parking lot behind the restaurant. Haulers and boat trailers are also to be declared upon registration and parked where directed by owner. 

We have a speed limit of 10KMH/6MPH for the safety of campers and children within the park.

No ATV, small motor vehicle, or vehicle repair is permitted on the campground unless otherwise approved by the owner. 

Motorized Boats and Jet Skis are welcome in our campground and can be launched through our private boat launch. When enjoying your vehicle, it must be kept 150ft feet away from the shore. When returning, within 100ft(30metres) of the shore, vehicles must reduce to a speed of 10kmh/6mph. 

When smoking or drinking, it must be done on site only. Open alcohol and smoking are not permitted while on campground roads or activity areas. No glass is allowed on the beach at any time. Belligerence will not be tolerated.  

We kindly ask that campers using cannabis do so discreetly on their own site only. Cannabis use is now legal in Canada but can still be a sensitive subject to others. 

Campsite

Absolutely no grey or black trailer waste is to be released onto the campsite at any time. 

No adjustments are to be made to the campsite. If you find an issue with your site, please make us aware of it and we will do our best to resolve the issue.

 Waterfront campsite lot limits stop at the beach as the beach is a shared environment.

Our campground is in compliance with municipal fire bans and laws. When there is a high rating and advisory against fires, our campground becomes a fire free environment unless otherwise informed by the owner. 

Fires 

Fire rings are not to be moved. Rings are kept off of the beach as it is a shared environment and keeps our beach clean.

Fires are to be kept within the fire ring only. No garbage, metal, plastics, cleaners, or harsh chemicals are to be burnt. No camper is permitted to cut brush, limbs, or trees at any time. 

Located near the front gate in the campground, you can find our garbage area. Garbage is to be disposed of in correct bins for glass, plastics, papers, and waste. We would like to keep our campground, lakes, and environment clean! 

Garbage bags can be provided from the front office.

*Site cleaning fees can apply if garbage is not contained properly

Children must be supervised by their children at all times while on Green Acres property.

All activities and equipment provided are a courtesy provided by Green Acres campground and we request they are treated this way.  Please return activity equipment back to its designated location once finished and use activity for its purpose or designed sport only. If you find that something is broken or misplaced, please inform staff at the front office. 

Campers 16 and under are required to wear a helmet while cycling in the campground. Riding at night is only permitted if proper lighting is on the bike. If requirements are not met, you will be asked to walk your bike back to your site. The privilege of riding will be lost if these requirements are not met.

We ask that you are courteous and respect others privacy when photographing and posting online.

We see and appreciate your feedback and reviews from your experience with us. We aim to interact with all feedback submitted through various platforms as this helps us keep up with what you enjoy and improve other areas. 

We have noticed some targeted reviews through various platforms. Libel and slander, forms of defamation, are covered under the "Libel & Slander Act." For more information, visit the website listed below. 

https://www.ontario.ca/laws/statute/90l12